1PW 7 Safari Extension does not work after upgrading to Catalina and Safari 13.0.2

tomjwright
tomjwright
Community Member
in Mac

After upgrading to the latest Mac operating system (Catalina v.10.15) and Safari 13.0.2, I am able to view all my 1PW items and the 1PW button appears on the toolbar of Safari. However, clicking on this button produces no action at all. I am unable to AutoFill website logins as I was before today's upgrades.

1Password Version: 7.3.2
Extension Version: 7.3.2
OS Version: 10.15
Sync Type: NA

Comments

  • shroyd
    shroyd
    Community Member

    I have the same problem. Using 1Password version: 7.3.2, extension version 7.3.2, OS version: 10.15

  • Lars
    Lars
    1Password Alumni

    @tomjwright - sorry for the trouble! I'd recommend toggling the 1Password extension off, quitting both Safari and 1Password 7 for Mac (Quit 1Password 7 completely by typing ^⌥⌘Q - or just holding down the Control and Option keys as you choose Quit from the 1Password menu), then restarting both and re-enabling the 1Password extension in Safari > Preferences > Extensions. Let me know how/if that works for you.

  • tomjwright
    tomjwright
    Community Member

    As of this morning, the problem I reported disappeared. I didn't take any specific action aimed at this problem. Before writing my original comment, I had restarted Safari, 1Password, and my iMac several times after upgrading to Catalina and Safari 13.0.2. Nothing seemed to help. I have no idea what changed overnight, but now 1Password and its Safari extension are working as expected.

  • ag_ana
    ag_ana
    1Password Alumni

    Thank you for the update! I am happy to hear that everything is working again :)

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

This discussion has been closed.