i can't use it or find it anymore
i have been a member but i can't see the lock on my safari browser anymore and it asks for a key when i sign in
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:can't ind it anymore
Comments
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can anyone direct text me? forums don't work for me
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@apoorcollegekid: If you prefer email, you can contact us at support@1password.com
But please include some basic information, which you left out of your original post here:
- OS version
- 1Password version
- browser version
- extension version
We'll be happy to assist you. :)
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Os version 10.14.6
1Password 7
don't know
don't know0 -
do i need to buy a membership now?
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I will if I have to, I just need this up and running again
ref: JWI-48421-994
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@apoorcollegekid: A 1Password membership is recommended, since that includes all the 1Password apps and updates, along with automatic offsite backup for your encrypted 1Password data, and no more dealing with purchasing and managing separate licenses or sync configuration, as that's all built in: you simply sign into your account on each device.
I see that you've also contacted us via email, so I'll close this and follow up there in so we can discuss your particular setup in more detail. :+1:
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