Changed Master Password, now can only use old password in apps and locked out of website

lazerdave

I've sent diagnostics via email and thought I had a ticket, but getting no responses.

This is becoming very inconvenient and not an auspicious start to this relationship. Need assistance ASAP, please!

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

ag_ana

Hi @lazerdave!

I confirm that we have received your reports. I also see that my colleague Brenty has been helping you via email already, so to avoid duplicating efforts, let's keep the conversation going via email.