Auto fill problems

burnha
burnha
Community Member
in Mac

I recently updated to 1password7. My auto fill no longer works. Any ideas?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @burnha!

    1Password 7 is a paid app, so it's worth making sure that it has been purchased, or filling will be disabled. Have you purchased a license for 1Password 7 already, or do you have an active 1Password subscription?

  • burnha
    burnha
    Community Member

    I had an active 1password subscription. Was that a one time purchase? It was not auto filling so I went through the process of installing browser preferences and must have downloaded 1password 7? Can I back out and not lose everything?

  • ag_ana
    ag_ana
    1Password Alumni

    @burnha:

    A subscription is paid either monthly or annually. If you have an active subscription, in order to activate filling in browsers make sure that you have added your 1Password account to the app.

This discussion has been closed.