Friendly Support Team

whyunavailable
whyunavailable
Community Member
in Mac

The 1 Password Support Team seems so friendly in photos at the top of this forum. Everybody is smiling. Are these the same people who answer enquiry emails sent to Agile from their website?

I have sent 2 emails over a week's period and I only received an automated response (once) acknowledging my asking for help. Is there anyone home?

1Password Version: Not Provided
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Comments

  • Ben
    Ben
    edited October 2019

    Hi @whyunavailable

    It looks like my colleague Rodrigo wrote back to you shortly before you posted this. Please let us know if you have not received that message.

    Ben

    ref: VDB-54145-683

  • whyunavailable
    whyunavailable
    Community Member
    edited October 2019

    Thank you, Ben. Indeed, I received the message you're mentioning.

    BTW, I have an unrelated question. Can I send you a Private Message?

  • Ben
    Ben

    @whyunavailable

    You're welcome. :) We don't have private messaging enabled on the forum, but you're welcome to get in touch with our forum team via email at support+forum@1password.com.

    Ben

  • whyunavailable
    whyunavailable
    Community Member

    Thank you...

  • Ben
    Ben

    Any time. :)

    Ben

This discussion has been closed.