I cannot get rid of old account, it is preventing me from using my new account

DAK13

I have and old account that is frozen, and cannot delete it, i have tried deleting the app, and reinstalling, with no luck.

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1Password Version: 7
Extension Version: Not Provided
OS Version: 10.14.6
Sync Type: Not Provided
Referrer: forum-search:I cannot get rid of old account, it is preventing me from using my new account

Ben

Hi @DAK13

The Help > Troubleshooting > Reset All 1Password Data menu option should reset 1Password so that you can log in with the new account. Please let me know how it turns out.

Ben