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I don't have a secret key, what can I do?

isthompson
isthompson
Community Member
in Memberships

I have changed phones from Samsung 10e to iPhone and I forgot to get my secret key before I did a factory reset.
Is there anything I can do or have I lost my vault forever?
Thanks.
Ian.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Ben
    Ben
    edited October 2019

    Hi @isthompson

    I see you also emailed us with this same inquiry. We'll be happy to help, but to avoid duplicating efforts I'm going to close this thread. Someone from our email support team will be in touch ASAP in response to your email.

    In the mean time, this guide may be helpful:

    Find your Secret Key or Setup Code

    Thanks.

    Ben

    ref: NKG-23773-725

This discussion has been closed.