WLAN sync wind. 10 to mob. android doesn't work anymore, even not after restarting my wifi router.

m_baken
m_baken
Community Member

PC windows 10 with 1 password
trying to sync with samsung galaxy S8 mobile phone witn android 9

Have already restarted my wifi router. Did not help.
Did work properly earlier.

1password4

it says:
(in Dutch) temporarly connecting problem during synchronising. CHeck connection on both devices eand try again

What should I do?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:WLAN sync wind. 10 to mob. android doesn't work anymore, even not after restarting my wifi router.

Comments

  • Hi @m_baken

    Let's get a diagnostics report and take a closer look. To do this, follow the instructions linked below:

    Sending Diagnostics Reports (Android)

    Attach the diagnostics to an email message addressed to support+android@agilebits.com.

    With your email please include:

    • A link to this thread: ``
    • Your forum username: ``

    That way I can "connect the dots" when I see your diagnostics in our inbox.

    Let me know when you've emailed in and I'll keep an eye out for you. :)

    Cheers!

  • m_baken
    m_baken
    Community Member

    Well, after a long search I found out the cause of the problem.
    My wifi network was in the public mode, instead of private.
    So it works again now, pffff
    Thanks for replying and your suggestions anyway.

  • @m_baken that's great, I'm glad you were able to work it out!

    Let us know if there's anything else we can help you with :)

This discussion has been closed.