op signin stopped working with "invalid account key length"

Community Member


I am using op in version 0.6.2 on a Mac OSX 10.14.6 (Mojave)

Today I noticed, that I can not log in with op any more.

1) When it asks me for my Password, it shows all chars that I am typing (previously they were hidden)
2) After pressing return, I get "[LOG] 2019/10/21 10:08:19 (ERROR) invalid account key length"

So the output looks like this:

op signin mycompany.1password.eu name@domain.com
Enter the Secret Key for name@domain.com at mycompany.1password.eu: MyS3cureP4ssword
[LOG] 2019/10/21 10:08:19 (ERROR) invalid account key length

While one colleague can reproduce this, for another one it still works fine.
Would be cool, if you could help me.


1Password Version: 7.3.2
Extension Version: 0.6.2
OS Version: 10.14.6
Sync Type: 1Password


  • cohix
    1Password Alumni

    @copli The prompt is asking for your secret key, not your master password :) The SK can be found on your profile page in the webapp, in settings in any of the apps, or on your emergency kit PDF.

    If you pass [signin address] [email] to op signin, then it will prompt for your secret key and then master password. If you pass [signin address] [email] [secret key], the prompt will only ask for your master password.

  • copli
    Community Member

    Thank you so much.
    That fixed it. How stupid I was to not read this ^^

  • ag_ana
    1Password Alumni
    edited October 2019

    @copli, on behalf of cohix, you are very welcome!

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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