unable to "save login"

Just started 1Password today. After signing into a credit card account, 1Password pops up, but "save login" is grayed out, i.e., cannot be used. Also a box says: 1Password is read only. In short I cannot save a sign-in. What am I missing? I don't know where to find info below except


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: OS 10 version 1803
Sync Type: Not Provided
Referrer: forum-search:unable to "save login"

Comments

  • Hey @magcoll. Thanks for giving 1Password a try. :smile: If you're seeing a message about 1Password being read-only, you'll need to make sure you've added your 1Password account to the app so that it's properly activated and new items can be created. Here's how to add your account to the app:

    https://support.1password.com/add-account/

    Let me know how that goes for you.

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