Connected 1password app to the wrong Dropbox account

ciskut
ciskut
Community Member
in iOS

Hi,

I have two different Dropbox accounts, a personal and and a work one. My 1Password vault is saved on the work account.
I was trying to sync a new mobile phone to my 1password and by mistake I connected it to the my personal Dropbox, and of course 1password cannot find the vault.
I don't seem to be able to edit my credentials, what should I do?

1Password Version: 1password7
Extension Version: Not Provided
OS Version: iOS 13.1.3
Sync Type: Dropbox

Comments

  • Ben
    Ben

    Hi @ciskut

    Do you have the Dropbox mobile app on your phone? If so 1Password uses whichever account that is signed into to authenticate you to your Dropbox account.

    Ben

  • ciskut
    ciskut
    Community Member

    Hi Ben,

    Yes, I have a Dropbox mobile app and I'm signed in with my work email/account.

    I was able to connect it correctly today, thank you for your quick response!

  • Ben
    Ben

    You are very welcome. :) If we can be of further assistance, please don't hesitate to contact us.

    Ben

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