app update killed it?

agillila
agillila
Community Member
in Android

Hi, I recently updated 1password on my Galaxy S9 and now it appears that all my data has been deleted. It is still connected to my account, but everything is empty and it's acting like I'm new, giving me the starter package. Any ideas? How can I get it back?

1Password Version: 7.3.2
Extension Version: Not Provided
OS Version: Android 9
Sync Type: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @agillila! Welcome to the forum!

    We will be happy to help you with this. I noticed that you also sent us an email about this issue. So we don't duplicate the answers, we will get back to you over there as soon as possible.

    Thank you for your patience!

    ref: CFT-55139-189

This discussion has been closed.