How to use license file and open .agilekeychain in 1Password 7?

iivanov
iivanov
Community Member

Hello.

(1) I've purchased 1Password license and I've got mycomputername.onepassword7-license-mac file but I don't see where to apply it. I've downloaded 1Password 7 and it asks me to go trial (I don't need membership). When choose About > Purchase - there is no option to add my license file (only to buy new one). It only asks if I have membership but no license file.

(2) I have my 1Password.agilekeychain in my Dropbox - when I tell 1P 7 to use Dropbox it asks for .opvault file. How to import .agilekeychain? The "import" item in the menu is disabled.


1Password Version: 7.3.2
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Adding license file and open .agilekeychain file

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @iivanov! Welcome to the forum!

    We will be happy to help you with this. I noticed that you also sent us an email about this issue. So we don't duplicate the answers, we will get back to you over there as soon as possible.

    Thank you for your patience!

    ref: MYB-75558-689

  • iivanov
    iivanov
    Community Member

    Please, if someone managed to add license file - let me know how it works. I've got totally unhelpful email from Support team and I don't believe they will help me.
    I also need to open my 1Password.agilekeychain.
    I don't have access to my stored passwords for a week now.

  • Lars
    Lars
    1Password Alumni

    @iivanov - hi; my colleague Stephanie replied to your email and I've just replied again to your second email. Let's keep the conversation going that way instead of troubleshooting and discussing details of your specific 1Password setup here on this public forum. Thanks. :)

This discussion has been closed.