1password will not LOCK. It always will allow me to finger print open.

Sara_B
Sara_B
Community Member
in Mac

It will not LOCK. It always allows a fingerprint. I can shut down, sleep, whatever, and it will not ask me for my MasterPassword. The only way I can get 1password to ask for my Master Password is to turn off Finger print. I have set everything to minimal, but doesn't matter. I can't get it to ASK FOR MY MASTER PASSWORD!

1Password Version: 7.3.2
Extension Version: 70302003 Mac app store
OS Version: OS X 10.15
Sync Type: 1password
Referrer: forum-search:1password will not lock

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @Sara_B!

    We will be happy to help you with this. I noticed that you also sent us an email about this issue. So we don't duplicate the answers, we will get back to you over there as soon as possible.

    Thank you for your patience!

    ref: MVT-43217-447

  • Sara_B
    Sara_B
    Community Member

    Running OUT of Patience!

  • williakz
    williakz
    Community Member

    Wanna trade phones...?

  • Ben
    Ben

    @Sara_B

    It appears my colleagues have been in touch via email. Let's continue the conversation there, please. :)

    Ben

This discussion has been closed.