Bank password not recognized

System
System
in iOS
This discussion was created from comments split from: Does not recognize Master Password.

Comments

  • northpamet
    northpamet
    Community Member

    I signed up for 1Password today. I signed in to the bank and the prompts came up from 1Password. I updated. But the bank does not recognize my 1Password master password. There are no instructions on this site for putting this system into practice. HELP!

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @northpamet! Welcome to the forum!

    But the bank does not recognize my 1Password master password.

    You don't have to enter your Master Password on your bank website. You need to enter your bank login details there, the Master Password is used to unlock the 1Password app.

    Your bank login will be inside 1Password since you confirmed that you stored the information there:

    I signed in to the bank and the prompts came up from 1Password. I updated.

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