how to move members out of family account

crobinson
crobinson
Community Member
in Families

My family decided to have individual accounts. I can find nothing in your support that says how to do this. When I removed the members of the family their personal vaults were lost. We need help in recovering them.

1Password Version: multiple versions
Extension Version: Not Provided
OS Version: multiple OS
Sync Type: 1Password
Referrer: forum-search:how to move members out of family account

Comments

  • Ben
    Ben

    Hi @crobinson

    I'm sorry to hear about the trouble. I see you've also emailed us about this issue. To avoid duplicating efforts I'm going to close this thread, but our team will be in touch via email as soon as possible. Thanks.

    Ben

This discussion has been closed.