Can’t update a PDF file attached to my drivers licence entry, app says new file is deleted item?

ca004197
ca004197
Community Member
edited November 2019 in iOS

Edit drivers licence entry
Delete old attached file
click Add new file
Browse to file on iCloud
Select for replacement
Field shows this

(deleted item)
Filename.pdf. Filename being the name of any new file selected
Select done and scroll to see attachment
No entry found.
The pdf is copied every time to the documents category, but is not linked to the licence entry
I’ve tried to clear out any trace of the file by purging trash
Renamed the file and changed the location of the file that I browse to retrieve to no avail.
Only thing I haven’t tried is deleting the licence entry and retype a new entry, which is highly undesirable.

A similar issue was reported in March 2017


1Password Version: 7.4.3
Extension Version: Not Provided
OS Version: iOS 13.1.3
Sync Type: Account
Referrer: forum-search:Can’t update a PDF file attached to my drivers licence entry, app says new file is deleted?

Comments

  • ca004197
    ca004197
    Community Member

    Recreated the licence entry and attached the new licence file and it worked seamlessly using the file I wanted to use during the update process. Would really rather just replace a file when required...

  • Would really rather just replace a file when required...

    Thanks for the feedback! I'll mention that suggestion to the development team.

    Ben

  • ca004197
    ca004197
    Community Member

    Not sure it’s a suggestion as much as a complaint. The delete and add new file functionality is broken.

  • ag_ana
    ag_ana
    1Password Alumni

    Thank you again, we will pass your feedback to the development team.

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

This discussion has been closed.