1PW Update offered but not fully installed

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Marco07
Marco07
Community Member

Hi is there an issue with 1PW 7.4 for Mac OS 10.15 (Catalina). I got the update notification fro 1PW from 7.32 to 7.4 but after downloading through Apple store it was nit installed and a message come up the update couldn't be finished retry next time. Done it several times - same result.
Marco


1Password Version: 7.3.2
Extension Version: Not Provided
OS Version: 10.15.1
Sync Type: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni
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    Hi @Marco07! Welcome to the forum!

    Can you please post a screenshot of this error message?

  • Marco07
    Marco07
    Community Member
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  • AGAlumB
    AGAlumB
    1Password Alumni
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    @Marco07: Sorry for the trouble. If the App Store is not quitting 1Password for the update, please Quit 1Password Completely -- Command Option Control Q -- first and then install the new version.

  • Marco07
    Marco07
    Community Member
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    Still the same message. Something will stay alive and avoid the update

  • Marco07
    Marco07
    Community Member
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    btw install it on another device with OS. 10.13 w/o any issues

  • Ben
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    @Marco07

    Please see this message for the latest information. We'll keep that post updated if new information becomes available.

    Ben

This discussion has been closed.