When I tried to store my first password I got a read-only message. I am unable to continue. Help!

nlynnecollins
nlynnecollins
Community Member
in iOS

I am a new user. I am not techno savvy. I tried to enter my first password (bank account) and immediately got a read only flag. I can’t go further. What do I do next? I would love to talk to a human. I have been trying to do this for an hour or more.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:When I tried to store my first password I got a read-only message. I am unable to continue. Help!

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @nlynnecollins! Welcome to the forum!

    We will be happy to help you with this. I noticed that you also emailed us about this issue. So we don't duplicate the answers, we will get back to you over there as soon as possible.

    Thank you for your patience!

    ref: QZT-45948-149

This discussion has been closed.