Hit Go to enter website nothing happens

PeterPaul
PeterPaul
Community Member
edited November 2019 in Mac

MacBook Pro 2018. Attach is screenshot of my vault.
[removed by 1Password staff because it included personal information-- this is a public forum]


1Password Version: 1Password 7 Version 7.3.2 (70302003) Mac App Store
Extension Version: 1 password 7.4
OS Version: OS X 1015.1
Sync Type: iCloud
Referrer: forum-search:New on 1Password 7. when it select a site from my vault I click on GO and nothing happens.

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @PeterPaul!

    If nothing happens after you click on the "Go" button, it is possible that the 1Password browser extension is missing. What browser is this happening with?

    (I have also removed your screenshot from your post for your privacy since it included your email address and we are on a public forum ;) )

  • PeterPaul
    PeterPaul
    Community Member

    Thank you for removing the screenshot. I forgot I was on a public site. You were correct re: the extension. Also some websites don't show a "GO". Why is that? I did some valuable house cleaning on my vault, deleting old invalid websites, changing Passwords that were duplicated on other sites as well as changing weak passwords to a stronger rating. 1password 7 seems to be working much better now.
    Thanks for your help.

  • ag_ana
    ag_ana
    1Password Alumni

    @PeterPaul:

    Also some websites don't show a "GO". Why is that?

    Do these websites all have something entered in the website field in their respective 1Password items? Without a URL, the Go button will be hidden.

    1password 7 seems to be working much better now.

    Thank you for the update, I am glad to hear that :)

This discussion has been closed.