Secret Key for new Subscription but long time 1Password user
Hi,
I emailed to request help to finish setting up my new 1Password subscription. I ordered and have an email confirmation of payment for the subscription from Apple. My iTunes email is different from the email I used to register. I don't know if that would be an issue. I never got a download with a Secret Key, which you use have to log in on my iPhone or Mac. Please advise.
1Password Version: 7.4.1
Extension Version: Not Provided
OS Version: OS X 10.14.6
Sync Type: iCloud
Comments
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Hi @czimmer
I see you've also emailed us regarding this issue. I'm sorry for the trouble. To avoid duplicating efforts, where we're replying to you both by email and here, I'm going to close this thread. We'll be in touch with you via email as soon as we've had a chance to investigate the situation. Thank you for your patience.
Ben
ref: LRK-98918-665
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In case it helps anyone else, the Secret Key is available in the app/browser where you signed up: Settings > Accounts, or https://start.1password.com/profile respectively.
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