Report website https://arturia.com

Ashokleyland

Hi,

the latest beta is great and the new engine fixes a lot of trouble I had but I juts found one : https://arturia.com
The username is not filled correctly, no matter what I tried (even creating a new entry in 1px).

Thanks

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1Password Version: Not Provided
Extension Version: 1.17.5
OS Version: Windows 10 1909
Sync Type: Not Provided

cecelia

Hey @Ashokleyland! Thanks so much for letting us know. It's so crazy! I went to test this and was able to reproduce the issue one time but no longer can. I have tried creating several Login items several different ways in several browser profiles and I just can't figure out how to reproduce this issue. I'm wondering if it's a time related issue — I noticed the modal that opens with the login form in it is fairly finicky. I've got a couple ideas, though. Can you try creating a new Login item from within the login form on arturia.com and see if the new item fills better? To do so:
1. Manually type your credentials into the login form.
2. If you don't already see the option to Save in 1Password in the inline menu, click the 3 dots in the inline menu.
3. Choose Save in 1Password then try filling the new item.

Additionally, perhaps you'll experience better behavior on https://www.arturia.com/login. Can you try filling using 1Password X on that page for me as well?

Ashokleyland

Hi,

currently testing on my mac with Firefox and it is working as expected.
The issue was on Windows 10 (1909) with Firefox (70.0.1), i will test it as soon as i come back home ;-)

Thanks

cecelia

Sweet! Have a great day and let me know what you find, @Ashokleyland!

Ashokleyland

Yes it is acting very strangely on this website...
In fact, to get it working, i have to disable/re-enable tracking protection.
After it is working until you sign out and then, bam 1px is unable to fill.
Weird !

tested on Firefox 70.0.1 / Windows 10

cecelia

Hey @Ashokleyland - I'm having trouble reproducing. Is this occurring on the dropdown login form as well as on https://www.arturia.com/login?

Ashokleyland

Both but mostly on the dropdown menu. And not all the time. Strange.

Thanks

AGAlumB

That is odd. We'll see if we can figure it out, but please follow up if you discover anything else that might help!

Ashokleyland

i will do that for sure ! thanks for you answers

AGAlumB

Likewise, thanks for your patience and willingness to work with us on this. :)

Ashokleyland

At least it works perfectly on macOS/Firefox 70.0.1

AGAlumB

That's certainly a positive. :) :+1: