1Password 7.4.2 Beta Safari extension button not working

pepz

Updated this am and extension button does not work

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1Password Version: 7.4.2
Extension Version: 7.4.2
OS Version: 10.15.1
Sync Type: Dropbox

ag_ana

Hi @pepz! Welcome to the forum!

Can you please elaborate on this a little bit? What happens exactly when you click on the Safari extension button?

pepz

Absolutely nothing happens

AGAlumB

@pepz: Thanks for confirming. I’m sorry for the trouble. It sounds like something is just hung up on your system. You should be able to resolve that by Quitting 1Password Completely -- Command Control Option Q -- and then the browser before restarting both. Otherwise, if something is interfering with that, rebooting should do the trick. Let me know how it goes. :)

pepz

I will try, working on my other user account, so that sounds like it, will report back!

ag_ana

Sounds good :+1: :)

Mosabon

I had exactly the same problem: 1password button in Safari did nothing after clicking it. I followed your instructions and closed 1password completely, closed Safari, too. And that helped! Now the Safari button works as desired

pepz

All good, thanks!

AGAlumB

Thanks for the update! Glad that did the trick. :)

t1g3r

Just adding that I had the same issue in Safari, by following the instructions to close 1password completely, worked.

AGAlumB

Glad to hear it! We're here if you need us. :)