Problems with Face ID

Comments

  • unpocoloco
    unpocoloco
    Community Member
    edited November 2019

    the facial recognition control for 1P is no longer working nor is the control available in Settings>Security

    iOS 13.2.2
    iPhone 10r
    latest rev of 1P

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @unpocoloco! Welcome to the forum!

    Is Face ID enabled under iOS Settings > Face ID & Passcode on this device?

  • unpocoloco
    unpocoloco
    Community Member

    Obviously or I would not be making an issue of it

  • unpocoloco
    unpocoloco
    Community Member

    oops! Sorry for the sarcasm. You were right. 1Password was not set to use Face ID

  • Ben
    Ben

    Glad to hear that resolved the issue. If there is anything else we can do, please don't hesitate to contact us.

    Ben

This discussion has been closed.