Sync and migrate issues with 1Password on iOS
I’m running 7.4.4 on my iPhone, as is my wife. Her account appears to be syncing to Dropbox. Mine has no “sync” option in settings. Hers does. We have a 1Password account. I tried settings / advanced / migrate data to your account, but I got a page that says “we found two accounts.” I only have one account. When I tried to proceed, the migration doesn’t behave normally. Need help to get her data moved and stop using Dropbox for sync.
1Password Version: 7.4.4
Extension Version: Not Provided
OS Version: iOS 13.1.2
Sync Type: Dropbox
Comments
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I checked again this morning, she is signed in to our 1Password.com account. Her “sync” menu allows me to sync her data to Dropbox, which is how we used to sync all our passwords. However, when I go to the “advance” menu and try to migrate her data, the next screen shows “add an account” rather than the one she is already signed into. When I choose the “add an account” option, the next screen does show our account, but selecting it just brings me to a page showing our information. There is no option to migrate on that screen. I guess I could sign out of the account and then sign back in?? Would like some guidance here as her information is diverging due to sync issues. I would also like to avoid duplicating passwords / logins / etc. Thanks
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However, when I go to the “advance” menu and try to migrate her data, the next screen shows “add an account” rather than the one she is already signed into.
Instead of migrating data that way, can you please try moving your items from the current Dropbox vault to the 1Password Families vault? That won't require you to do anything else such as logging out ;)
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