Switch from Family to Individual Account
I have canceled my Family subscription and would like to switch my account type to Individual but do not see that as an option in Settings. Help!
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Hi @shaortiz728! Welcome to the forum!
Was your Families subscription activated through us directly, or via an Apple subscription?
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Apple subscription and canceled via Apple subscription
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Thank you for the confirmation. We will be happy to help you with this. To avoid sharing your account information here, can you send us an email to support+forum@agilebits.com from your account's registered email address so we can continue the conversation there?
After you have sent the email, please feel free to post the ticket number you received so we can locate your message and get back to you as soon as possible.
Looking forward to your message!
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[#HYC-39795-771] Thanks for your help!
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Thanks @shaortiz728. I've replied to your email. Let's continue there, please. :)
Ben
ref: HYC-39795-771
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