All items in 1P are missing, yet vaults are there and have full access on other desktop and mobile

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tomnagle
tomnagle
Community Member

Hi there.

Can't seem to figure out where all the items on one desktop installation went. Vaults are there. Can access data on other desktop and mobile devices.

Have up-to-date subscription. Ran diagnostics but can't figure it out. Not sure if I can post them here.

Any ideas?


1Password Version: 7.3.2
Extension Version: Not Provided
OS Version: 10.15
Sync Type: subscription

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni
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    @tomnagle: If you Quit 1Password Completely -- Command Control Option Q -- and then reopen it, that should do the trick. Otherwise, if something is interfering with that, rebooting should help. Let me know how it goes. :)

  • tomnagle
    tomnagle
    Community Member
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    Thanks brenty...Command Control Option Q was all it took.

    I appreciate the quick response.

  • ag_ana
    ag_ana
    1Password Alumni
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    On behalf of brenty, you are welcome! If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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