Password entering issue on iPad

Larry Singer
Larry Singer
Community Member
in iOS


I’m using an app that will only do portrait mode. When I go to input my password, I choose 1Password and the keyboard appears, but I can only see 3/4 of the keyboard.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Ben
    Ben

    Hi @Larry Singer

    Thanks for taking the time to write in about this issue. I wish I had more encouraging news to offer but the fact of the matter is that iOS apps don't get to directly control the sizing or placement of the virtual keyboard. While iOS controls where and how large to show the keyboard, I've spoken with our development team, and they've agreed to look into ways in which we might be able to mitigate the issue. In the mean time you may want to consider copying & pasting your credentials for this app from 1Password.

    Thanks!

    Ben

  • Larry Singer
    Larry Singer
    Community Member

    ok fair enough. Thanks. Looks like I'll just have to use iCloud passwords

  • Ben
    Ben

    You're welcome. :)

    Ben

This discussion has been closed.