Secret key question

crradule
crradule
Community Member
in Mac

Hello,
I have purchased 1password on my Mac back in 2016. I do not have the emergency kit or the online membership active. I have also purchased the apple watch extension. I cannot finish installing the product due to the missing key. Can you please help?

Thank you,
Cristian

Comments

  • Ben
    Ben

    Hi @crradule

    I'm sorry to hear about the trouble. When using 1Password without a membership you wouldn't have an Emergency Kit or Secret Key (those are membership features). Instead of selecting the membership option from the welcome screen, you'd need to select Dropbox or iCloud. :)

    Sync your 1Password data

    I hope that helps. Should you have any other questions or concerns, please feel free to ask.

    Ben

  • crradule
    crradule
    Community Member

    Hi Ben,
    I understand - I will try that.

    Thank you!

  • Ben
    Ben

    You're welcome. :) If there is anything else we can do, please don't hesitate to contact us.

    Ben

This discussion has been closed.