LOST DATA
When the macOS Catalina 10.15.x update came out; it completely hosed my 2017 MacBook Pro. I had to do a clean install and lost all of my 1Password 7 'DESKTOP' data. I have the '1P Family' plan, so I figured I would not lose any data. While I never felt it synced well, I never imagined I would lose a lot of my data. Hopefully, you may know where it went and can help me find it. I was using iCloud to sync.
1Password Version: 7.4.2 BETA
Extension Version: Not Provided
OS Version: 10.15.1
Sync Type: iCloud
Referrer: forum-search:lost data
Comments
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Hi @DanOrtego
If you were storing your data in a membership vault then it would be available to you at https://my.1password.com/ and on any device running 1Password 7 that you sign into that account on. If instead you were syncing a standalone vault with a 3rd party service (e.g. iCloud) you'd need to recover your data from that service. To best help, we'll need to know which was the case: were you using 1Password Families, or were you syncing a standalone vault with iCloud?
Please let us know.
Ben
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I noticed that you also sent us an email with the same question. So we don't duplicate the answers, let's keep everything going via email. Please let us know if Ben's suggestion worked, and please send us the answers to his question via email. Thank you!
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