Can't remove or add new account

lisarenneisen
lisarenneisen
Community Member

I have an old 1Password account and I can't for the life of me remember the password. Im not ready to delete it just yet, but I need to create a new account regardless.

I have downloaded the latest 1 password to my Mac, and it seems to remember this old account (which I can't log into) ... but it won't let me remove that account or add a new one.

Any ideas?


1Password Version: 7.4.1
Extension Version: Not Provided
OS Version: 10.15.1
Sync Type: Cloud
Referrer: forum-search:can't delete old account

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