iPad app asking for license key

gusbus
gusbus
Community Member
in iOS

After working great for years, the 1P app on my iPad is suddenly asking for a license key. The app on my iPhone is working fine. I have standalone licenses on 2 laptops that are working fine. None of the keys I have saved will work on iPad. How can I find the key that is used on my phone to get the iPad going again. 1P guys please assist.

Thank you.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Ben
    Ben

    Hi @gusbus

    I'm sorry to hear you're having difficulty with 1Password on your iPad. There is no such thing as a license key for 1Password for iOS. Could you please post the exact text of the message you're seeing and/or a screenshot?

    ▷ How to take a screenshot

    Thanks.

    Ben

  • gusbus
    gusbus
    Community Member

    Disregard. I deleted the app and downloaded it again from the App store and it is working again.

  • Ben
    Ben

    Thanks for the update. Glad to hear it is working now. If there is anything else we can do, please don't hesitate to contact us.

    Ben

This discussion has been closed.