My iPhone has 856 items while my mac has 425. What's going on?

polking
polking
Community Member

I am syncing using my 1Password account (I think). I notice that I have 1Password info in my DropBox folder. Is that a possible source? What should I do?


1Password Version: 7.4.1
Extension Version: Not Provided
OS Version: iOS 13.3
Sync Type: iCloud
Referrer: forum-search:My iPhone has 856 items ehile my mac has 425. What's going on?

Comments

  • polking
    polking
    Community Member

    Immediately after posting this I went back to my iPhone and everything was fine. I noticed that there are 433 items in the trash, however.

    I am really confused now.

  • Hi @polking,

    I'm sorry to hear about the confusion. In 1Password > Settings > Vaults do you see a vault called "Primary"? If so please use 1Password > Settings > Advanced > Migrate Data to Your Account. At the completion of that process the Primary vault should be deleted.

    Ben

  • polking
    polking
    Community Member

    I think that in my exploration of 1PW I had already migrated my data. With your input I have now deleted the Primary Vault. Now everything is AOK. Thanks.

  • Excellent. Thanks for the update. Glad to hear it all worked out. :) If we can be of further assistance, please don't hesitate to contact us.

    Ben

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