Autofill not working on particular website

rychuhardy
rychuhardy
Community Member
in 1Password in the Browser

Hello

I'm using 1PasswordX 1.17.0 on Firefox 71.0 (64 bit) on macOS 10.15.1

I've noticed that autofill is not working on the following website https://player.pl/playerplus

If you could make it work that would be great

Thanks

1Password Version: Not Provided
Extension Version: 1.17.0
OS Version: macOS 10.15.1
Sync Type: Not Provided

Comments

  • kaitlyn
    kaitlyn
    1Password Alumni

    Hey there @rychuhardy! Thanks for getting in touch. I just tested the website you mentioned, and 1Password X was able to fill for me. I'd like you to try using the following steps to create a new Login item and see if you have any better luck filling.

    1. Navigate to the sign in form on https://player.pl/playerplus
    2. Type (or copy/paste) your email/password into the proper fields.
    3. Before pressing enter, click Save in 1Password underneath the password field.
    4. Add the word "new" to the title to distinguish your new item from your existing item.
    5. Click Save.

    Now, refresh the page and attempt to fill the new item you just created. Did the fields fill for you? Let me know!

  • rychuhardy
    rychuhardy
    Community Member

    Hey

    It worked, thanks.

    I compared the new and old entry and it turned out that the new one had two websites https://player.pl/ and https://konto2.tvn.pl instead of just one website on the old entry.

  • kaitlyn
    kaitlyn
    1Password Alumni

    @rychuhardy – Ah I see. That's likely due to the sign-in form being within an iframe. Luckily, 1Password X is smart enough to detect that and add two URLs if it's needed. I'm glad you're able to fill now. :)

    If anything else comes up, I'll be here for you!

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