Outlook autofill not working on iOS Safari now (works on Mac)

danalp
danalp
Community Member
in iOS

I don’t often access the web version of my company’s outlook, but I do occasionally. I’ve used 1Password for it on both Mac and iOS. I’m using version 7.4.4. Recently, the autofill stopped working on iOS (it still works on Mac). The users and password are filed in automatically, but the login fails. I can manually paste the password from 1Password into the field and I can login successfully.

Comments

  • ag_tommy
    ag_tommy
    edited December 2019

    Hey @danlap

    The first thing I would recommend is to check and make sure you don't have a stored password within iOS. I suspect you may have an entry saved, and the filling is coming from that old entry. That's the reason you can copy and paste from the 1Password app, and it works properly.

    Apple has a superb page on how to save, and edit your passwords in iOS. Take a look at it and see if you have a saved entry for that site.

    If it helps, please let us know, and if you need further assistance, we're here for that too.

    Happy Holidays!

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