can't get data from dropbox into new version

jasonorr

can't get dropbox data into new version. is there a way someone can screenshare with me to fix?

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1Password Version: 7.4.1
Extension Version: Not Provided
OS Version: 10.15.2
Sync Type: dropbox

jasonorr

been trying to get help before I leave town.. can someone please help me

jasonorr

file type shows 1password.agilekeychain

jasonorr

I have same issue

jasonorr

says could not locate personal vault

ag_ana

Hi @jasonorr!

We will be happy to help you with this. I noticed that you also sent us several emails about this issue, and that my colleague Tyler has already been helping you via email. So we don't duplicate the answers, let's keep the conversation going over there.

ref: QRX-92846-662

System

This discussion was created from comments split from: 1password 7 on new computer not seeing 1password 6 Vault on dropbox.