1password not synching, vault discrepancy
Hi, my 1password synch is out of date. The wlan synching is never working. I changed recently to the 1password.com subscription. When I try to synch on Wlan, it just does not work. Then I tried with dropbox, it find 1 password files on my computer 1password.agilekeychain and /1password.opvault doesent matter which I choose I get the same error, vault discrepancy.
I tried looking on the knowledgebase but did not find how to proceed to troubleshoot this.
I have 1password7 for mac,
thank you
Matteo
1Password Version: 7.4.1
Extension Version: 4.7.5
OS Version: 10.14
Sync Type: Dropbox
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Comments
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At some point in our discussions, due to the fact you mention a membership, we're like to discuss account-specific details, For your privacy and safety, we never answer questions regarding account's in the public forums. So, I would like to have you send in an email to us at support@1password.com or by visiting the contact us page.
Once we receive that, we can maintain a direct line of communication to better assist you.
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ok, thank you, I wrote support then
Matteo
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Thank you, I confirm that we have received your email. Someone will be in touch with you via email as soon as possible. So we don't duplicate answers by posting in multiple places, I am going to close this forum discussion so we can continue the conversation via email.
ref: BHD-45179-433
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