Persistent ad for 1Password 7

kkucharski5
kkucharski5
Community Member

Hello there! Thank you in advance for the support.

I am a longtime 1Password user. I recently replaced the battery on my old 2010 Macbook Pro and am using it (the Macbook, not 1Password) for the first time in years. Up until now, I've continued to use 1P on my iPhone 6S and my 2018 Macbook Pro regularly.

For some reason, on my 2010, I'm getting persistent pop-ups to pay for 1P7 when I attempt the CMD + \ shortcut to autofill passwords, even though I'm a legacy license owner. How do I get these to go way so I can use my keyboard shortcuts on this computer? Thanks!


1Password Version: 7.4.1
Extension Version: Not Provided
OS Version: Sierra 10.12.6
Sync Type: Not Provided

Comments

  • Hi @kkucharski5

    I'm sorry for any confusion. 1Password 7 is not included with any previous licenses. If you've installed v7 you'd need to pay for it in order to use it.

    Ben

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