i have an excellent password (18 characters including numbers, lc and uc) marked Terrible.

notcygnus
notcygnus
Community Member
in Mac

Terrible is next to an empty circle. Seem like record is a bit odd.

1Password Version: 7.3.2
Extension Version: Not Provided
OS Version: MacOS
Sync Type: 1Password
Referrer: forum-search:i have an excellent password (18 characters including numbers, lc and uc) marked Terrible.

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @notcygnus!

    Typically this happens when you use something other than 1Password to generate this password. Could you let us know exactly how this password was generated?

  • billbueno
    billbueno
    Community Member

    A 24-character password, generated today by 1Password 7
    Version 7.4.2 (70402004), 1Password Store, WLAN sync,
    is listed as Terrible with an empty circle.

    I tried:
    1) regenerating a new password (twice);
    2) quitting and relaunching 1Password;
    3) rebooting my computer (2019 iMac; Catalina 10.15.3).

    In each instance, the password includes 24 characters (uppercase and lowercase letters, numbers, and two special characters), generated by 1Password. It is not reused.

    I have not seen this before. Other passwords meeting the same criteria are described ty 1Password as Fantastic, with a green circle.

  • ag_ana
    ag_ana
    1Password Alumni

    @billbueno:

    I have tried reproducing this in my 1Password 7 app but things worked fine for me. Can you please let me know the exact steps that you are following to make this happen so I can test them?

  • billbueno
    billbueno
    Community Member

    I’m using the 1Password extension in Safari to generate a new password.

    The problem is present only on my bank’s website:
    https://www.citywidebanks.com

    When I log in, the URL changes to:
    https://savvyatcitywidebanks.com/

    I use 1Password to generate a new password. 1Password offers to “…save the username and password for this site…” (It does not offer to update the existing login.) I select yes. A password and a new login, which 1Password describes it as fantastic, with a green circle, is created for https://savvyatcitywidebanks.com. I add https://www.citywidebanks.com to this new login.

    I copied account numbers and other important data from the old login to the new login, then deleted the old login and the newly created separate password from 1Password. Now I have a new login, with all my account numbers and data intact, and a new password described by 1Password as fantastic.

    My error was in trying to update the original login, rather than transferring relevant data to the new login.

  • ag_ana
    ag_ana
    1Password Alumni

    @billbueno:

    Now I have a new login, with all my account numbers and data intact, and a new password described by 1Password as fantastic.

    Thank you for the update! I think this was caused by your bank using two different website domains, and somewhere in the process things got confusing when moving from one item to the other. I am glad that you managed to get this sorted out however :)

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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