To protect your privacy: email us with billing or account questions instead of posting here.

Question about payment

Kakkoister2
Kakkoister2
Community Member

Hi,

If I paid in Dec for my annual subscription, then deleted my account a few days and came back, do I have to pay again? Do I understand if I do. Glad I could get my username on this forum back right away.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @tomatoshadow2! Welcome to the forum!

    We will be happy to help you with this. To avoid sharing your account information here, can you send us an email to support+forum@agilebits.com from your account's registered email address so we can continue the conversation there?

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and get back to you as soon as possible.

    Looking forward to your message!

  • Kakkoister2
    Kakkoister2
    Community Member

    [#DTG-94359-387]

    Thanks!

  • ag_ana
    ag_ana
    1Password Alumni

    Thank you! I confirm that I have managed to locate your email in our system. So we don't duplicate answers by posting in multiple places, I am going to close this forum discussion, and we will get back to your email as soon as possible :)

    ref: DTG-94359-387

This discussion has been closed.