Ended up with multiple vaults: Personal and Primary

GeoffH

Granted I've got old since I started using it, many years ago.
I don't understand Vaults.
I have a Personal Vault, a Primary vault on my mac and perhaps another Primary on my iphone? is that two or three? I only want one and for it smoothy between mac and iphone.

Can I delete the Primary's and keep the personal?

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1Password Version: 7.4.1
Extension Version: Not Provided
OS Version: OSX IOS
Sync Type: wlan

Ben

Hi @GeoffH,

That sounds like three, two of which should be deleted. Deleting the Primary vault is part of the migration process but perhaps you skipped that step or something prevented it from working properly. Either way, instructions can be found here:

https://support.1password.com/migrate-1password-account/#set-up-your-other-devices

I'd only recommend doing this once you've verified:

1. You can log in at https://my.1password.com
2. All of your data appears in your Personal vault

Thanks!

Ben

GeoffH

Thanks Ben, done.

Ben

Excellent. If we can be of further assistance, please don't hesitate to contact us. :)

Ben