Login problem

Kurt42
Kurt42
Community Member
in Android

Just reset my phone pixel 3 A xl. When I try to log into my 1password account an error shows 'cannot connect with server'. Please advise only solution.

Thank you.

Comments

  • peri
    peri

    Hi @Kurt42. Thanks for reaching out!

    Can you please let me know how you're entering your account credentials in the Android app? For instance, are you scanning your Setup Code to automatically have them entered, or are you typing them in?

    Also, are you able to sign in from a browser on this or another device with the same credentials?

This discussion has been closed.