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If I delete the account will be charged for a net new account?.

mxtwentyone
mxtwentyone
Community Member
in Memberships

I cant locate my master password, but payed for annual fam membership. Will I be charged again for a new account?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Lost master password. If I delete the account will I be charged for a net new account?

Comments

  • ag_ana
    ag_ana
    1Password Alumni
    edited January 2020

    Hi @mxtwentyone! Welcome to the forum!

    We will be happy to help you with this. To avoid sharing your purchase and account information here, can you send us an email to support+forum@agilebits.com from your account's registered email address, so we can continue the conversation there?

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and get back to you as soon as possible.

    Looking forward to your message!

  • mxtwentyone
    mxtwentyone
    Community Member

    Here you go #CNC-37477-981

  • ag_tommy
    ag_tommy
    edited January 2020

    @mxtwentyone

    I was able to locate your ticket, and it looks like Mica already responded to you. So we don't duplicate efforts, I am going to close this discussion, and we can continue the conversation via email.

    ref: CNC-37477-981

This discussion has been closed.