CANNOT FIND secret key. HAVE WRITTEN NUMEROUS TIMES AND NOT GETTING ANY HELP.
As a 1 password user for more than 6 years, I have always recommended your app. Now I have lost so much time. Still spending hours trying to log in. CANNOT find this secret key and now cannot remember the super long password I had to create. What about your support and app is so wonderful? NOT anymore.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:secret key
Comments
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Hey @sheila408
You have one additional topic that was answered by Ben back in December, were you perhaps looking for that one? If so, then it's located here - https://discussions.agilebits.com/discussion/109561/i-dont-know-how-to-proceed#latest
Regarding a Secret Key - https://support.1password.com/secret-key/
- If you have a 1Password membership, or if you belong to a family or team account. You will have one!
- If you purchased a standalone license for 1Password, then you don't have a Secret Key, and you don't need to sign in when you open the app.
If you have forgotten your Master Password, here is our help topic, and it covers some useful information as to potentially helping you recall it. https://support.1password.com/forgot-master-password/
Please let us know how we can assist you,
edit: typo
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