2FA OTP codes are failing

ianbradbury
ianbradbury
Community Member
in Mac

I have an urgent issue with 2FA codes - they are ALL failing.

I have tried restarting my laptop, checking I have the latest version of 1Password, checked multiple devices. None of them generate correct 2FA OTP codes.

1Password Version: 7.3.2
Extension Version: Not Provided
OS Version: osx 10.15.2
Sync Type: iCloud

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @ianbradbury! Welcome to the forum!

    We will be happy to help you with this. I noticed that you also sent us an email about this issue. So we don't duplicate the answers by replying to you in multiple places, I am going to close this forum discussion and someone will get back to your email as soon as possible.

    In the meantime, I suggest making sure that the time is correct on your devices. If all of the 2FA codes are failing, that is likely why this is happening to you.

    ref: JTF-54534-231

This discussion has been closed.