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My emergency kit links back to an old now deleted account - so I can't access my current secret key

ClaireJJJJ
ClaireJJJJ
Community Member

Hi, I need to sign in to my account on a different computer. It won't let me just use email and password. It wants a secret key. I can access my emergency kit - but it links to an old account's secret key. I don't need that one. I need the current secret key. Can you help?


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Referrer: forum-search:My emergency kit links back to an old now deleted account

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @ClaireJJJJ! Welcome to the forum!

    We will be happy to help you with this. I noticed that you also sent us an email about this issue. So we don't duplicate the answers by replying to you in multiple places, I am going to close this forum discussion and someone will get back to your email as soon as possible.

    ref: YPA-95381-437

This discussion has been closed.