Selecting a login on a website with multiple logins randomly shows All Items instead of autofilling
On websites where I have more than one account, the login selection/auto-fill behavior fails roughly 25% of the time.
When I press the hotkey to select a login, the mini window appears correctly, showing Suggestions for the current domain. Using the keyboard arrow keys, I navigate to the login I want (if needed) and press Enter. Sometimes (75% of the time?) the 1Password window disappears and the login auto-fills correctly. Sometimes (25% of the time?) the 1Password window stays open, changes to "All items" and shows all logins for all domains. I get varying behavior for the same domain, and I cannot figure out why it frequently does not register selection of the login I hit Enter on. From what I can tell, it acts as though my Enter keypress was doing an empty search for "Search all vaults", rather than selecting the suggested login.
Things I tried:
- Always using the cursor keys to highlight the suggested login, even if it was already selected - didn't help
- Ensure keyboard focus was in the login fields (username or password) on the website before invoking the mini window - didn't help
Mini configuration:
- Open 1Password to: Suggestions
- Categories: Show in menu
- Tags: Show in submenu
Vault configuration (I have two vaults):
- Always open to: All Vaults
Chrome configuration:
- Chrome version 79.0.3945.88
- 1Password extension version 4.7.5.90
- No other extensions installed
1Password Version: 7.4.1
Extension Version: 4.7.5.90
OS Version: OSX 10.15.2
Sync Type: Dropbox
Comments
-
Is there anything else I should try or any other information I can provide that would be helpful in tracking this down?
0 -
That did it, thanks so much!
0 -
You are welcome! I am glad to hear this :)
If you have any other questions, please feel free to reach out anytime.
Have a wonderful weekend :)
0
