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1P subscription through eero plus frozen

Community Member

I have a 1P subscription through my eero plus account but was recently "frozen out" and can no longer use 1P. I tried the promo code but it was not valid, is there a step I'm missing?

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Referrer: forum-search:1P subscription through eero plus frozen


  • ag_ana
    1Password Alumni

    Hi @paul00! Welcome to the forum!

    We will be happy to help you with this. To avoid sharing your account information here, can you send us an email to [email protected] from your account's registered email address so we can continue the conversation there?

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and get back to you as soon as possible.

    Looking forward to your message!

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