Upgrade from individual account to family account

pjay11411
pjay11411
Community Member

I'm trying to update my individual account that I pay yearly through the App Store. I want to switch to a family account but don't find the invite people option like stated on your website.
Is there a way to switch account without having to cancel my account that is still good until may 2020?
Thanks
Pjay


1Password Version: 7.4.1
Extension Version: Not Provided
OS Version: OSX 10.15.2
Sync Type: 1Password

Comments

  • pjay11411
    pjay11411
    Community Member

    Found the answer by tech support....I had to cancel my subscription through iTunes and take a new one directly from 1Password to get a family account.

  • ag_ana
    ag_ana
    1Password Alumni
    edited January 2020

    Thank you for the update! I am happy to hear that my colleagues were able to help you via email already :)

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

    ref: UNA-52147-122

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