1PasswordX (Firefox) unable to establish connection

Just installed the beta of 1PasswordX since I heard it had TouchID support but I'm having trouble getting it to connect to the desktop app


1Password Version: 1Password 7 Version 7.4.2.BETA-2 (70402002) 1Passw
Extension Version: 1.18.6
OS Version: OS X 10.15.2
Sync Type: Not Provided

Comments

  • nickmcguirenickmcguire

    Team Member

    Hey there @silverAndroid!

    For Desktop App Integration you need to install both the beta version of 1Password X and the beta version of 1Password for Mac. You've already got the first half which is great! The beta version of 1Password for Mac can be downloaded from our downloads page (found in the bottom left of page): https://1password.com/downloads/mac/. Once both are installed you will be prompted to configure Desktop App Integration.

    If you hit any issues in doing so, please let me know!

  • @nickmcguire haven't I already installed the beta version of 1Password for Mac?

  • nickmcguirenickmcguire

    Team Member

    Yup that is the beta, so it should be prompting you. Would I be able to get a look at your log for 1Password X to get a better insight into what's going on? You can find out how to grab them here. If you'd rather not post them to a public forum, you can always email the log to us at [email protected] Just be sure to include a link to this forum post so we can match them up.

  • Looks like BETA 3 seems to have fixed the issue, thanks!

  • kaitlynkaitlyn

    Team Member

    I'm so glad to hear that, @silverAndroid! On behalf of Nick, you're very welcome. :)

This discussion has been closed.